Stops

To achieve one of Pulsar’s main goals, it’s necessary to record the causes of downtimes as soon as they occur (or whenever possible).

Go to "Stops" from your computer access.

In the table that appears on your screen, you can enter the causes by clicking on the fields General Cause, Specific Cause, Equipment, or Description.

Remember, the selectable fields come directly from the Stops Catalog configuration. If you haven’t set up and linked your catalog yet, Click Here.

This information is recorded in real time and feeds into several of our dashboards. It can also be viewed immediately by other users and devices (such as tablets).

 

Settings: Stops

This configuration is related to the display of stoppages on tablets.

Choose between two options: "Show stops from today and yesterday" or "Show a specific number of days from today" (maximum 14 days).

We recommend setting it to “Today and Yesterday” only—loading less data on the tablet improves browsing speed.
Additionally, it helps prevent the habit of logging causes with several days' delay.

Note
This setting is account-wide, so any changes you make will be reflected for all users in the account.

 

 

Filter: Stops

Use the available filters to select specific data. Click on "+" and select the desired field.

 

Sort: Stops

The system also allows you to sort data in ascending or descending order.

 

Split: Stops

You can now split long downtimes to classify them accordingly.

Select the downtime you want to split by clicking the checkbox.

A button will appear in the upper left corner

Click the "+" symbol to divide the total duration into two or more downtimes, allowing you to apply different classifications to each one.

That’s it! The downtime is now split into two and can be classified with different causes.

Multiple Annotation

You can now categorize your downtimes more easily and conveniently on your computer.
All downtimes that share the same cause can be labeled with a single click.

Select the downtimes you want to classify under the same cause. A button will appear in the upper left corner.

Click it and follow the usual steps: select a General Cause, a Specific Cause, Equipment (if you use this field), and Confirm.

Exporting Data

Under the   option, you can download the table with all the information related to downtimes recorded by Pulsar in .csv format.

If you’re having issues with stoppages or need assistance, don’t hesitate to contact your Customer Success representative, or you can submit a support ticket in the Pulsar app. We’re always happy to support you. 🚀